An Integrated Customer Data Management Solution
InSite develops and delivers management information systems that allow you to connect, engage, and relate to your customers and your employees - all in one place. Our solutions provide you with the tools to manage your business information efficiently and effectively, allowing you to monitor and manage long-term strategic goals as well as day-to-day operational activities.
In simplest terms, we give you the information you need to make decisions.
The Ideal Choice
InSite is the ideal choice to support long-term planning, and performance reporting on areas that are critical to planning -- with feedback loops to guide and improve your organization in meaningful ways. Not only do our systems indicate how various aspects of a business are performing, but also why and where. Reports include real-time performance of cost centers and projects with sufficient detail for individual accountability. InSite management information systems are used to manage information about sales, inventories, human resources, enterprise resources, enterprise performance, supply chains, projects, and -- of course -- customer data and customer relationships.
Your customers are the most important people for your organization. The success of your business depends upon their loyalty and satisfaction with your products and services. Therefore, your primary goal is to meet the needs of your customers, and so the InSite Customer Information System is at the heart of every InSite solution.
The InSite Customer Information System encompasses and simplifies customer relationship management (CRM) and enterprise feedback management (EFM). It enables a customer-focused business strategy, managing your interactions with current and future customers: organizing, automating, and synchronizing the efforts of your sales, marketing, customer service, and technical support staff. This cloud-based solution gives everyone within your organization an
integrated approach to gathering, organizing, reporting, and sharing
Key Features and Benefits
|Manage and organize your customer contacts and lists
|Create and email online surveys, reports, and newsletters
|Manage information and documents about companies, contacts, ideas, opportunities, quotes, and projects
|Access your information anytime from anywhere using your web browser or mobile device
|Integrate with third-party office productivity tools and enterprise systems
|Secure, cost-effective, and user-friendly
|Powerful, flexible, configurable, customizable, and scalable
|Built and maintained using open commercially-supported standards