Custom Support Plans
Many organizations need a service-level agreement tailored to meet specific business requirements. InSite offers an agreement customized to meet the unique needs of every organization. A formal agreement provides a comprehensive definition of the expectations and obligations necessary for an effective working relationship, which is especially important for critical line-of-business applications.
A custom service agreement might include:
- Unlimited product support and maintenance
- Software development services to customize and extend your information management systems
- Regular meetings with our software development team
- Advance notice of upcoming releases and new features
- Participation in private BETA programs
For more information, please contact us.