> Customer Feedback Solutions

Managing Customer Feedback

InSite's customer feedback solutions are a cost-effective and user-friendly way to give marketing, research, sales, HR and IT departments an integrated approach to gathering, organizing, reporting and sharing customer feedback throughout their organization.

InSite's customer feedback suite is a unified, on-demand, cloud computing solution that allows departments to collaborate on feedback initiatives, share results, and gain valuable insights by listening, learning, and responding to the needs of their key markets and stakeholders.

Why InSite?

We take full advantage of the world's leading tools and technologies and have built an intuitive and cost-effective customer data management system that allows our customers to develop and deliver a wide variety of customer feedback, communications and reporting initiatives. Our expertise with Microsoft's development tools, office productivity tools, and database platforms is extensive. Our knowledge and experience include every version of SQL Server released since 1995, every version of Microsoft Access released since 1993, every version of Visual Basic released since 1993, and every version of the .NET Framework released since 2000.

Why Cloud Computing?

• Always On and Ready to Go:
  We focus on delivering worry-free applications so you can focus on your business. CDM Suite is available from any computer or device connected to the Internet. No executable files are ever required to be shipped, downloaded, or installed on a hard drive or server. Simply log in and you are ready to go!
  
  
• Reduced Cost of Ownership:
  CDM Suite is subscription-based which simplifies the management, maintenance, and oversight tasks related to software ownership. The net benefit to our customers is lower costs for software, hardware, and the infrastructure needed to manage it all.
  
  
• Painless Maintenance:
  Because we manage all updates, upgrades and security, there are no patches for you to download or install. We also manage and ensure availability, so there's no need for you to add hardware, software, or bandwidth as your user base grows.
  
  
• Seamless Integration:
  We provide our customers with true multi-tenant architectures so you can scale indefinitely to meet demand. We also offer a wide range of customization capabilities to meet specific needs delivered by our professional IT services group for integration with existing HRIS, ERP, CRM and other business productivity systems.