> The Response Manager


The Response Manager is a survey data collection program where you can track survey response rates, explore respondent data on a case-by-case basis, edit responses, or enter data manually. The Response Manager is where direct respondent information is stored.

There are two key features of the Response Manager: the Find feature that allows you to look up respondents and their specific surveys and other information, and the New feature that allows you to manually enter data should you have customers responding to your surveys via fax, mail or telephone.

 Survey Data Collection

Some of the Many Features of the Response Manager Can Be Seen Below:

  • View real-time, up-to-the-minute results and responses for any survey
  • Easily track respondents and non-respondents
  • Identify respondents and display responses next to names
  • Turn on or off the ability to identify respondents
  • Limit responses by IP address as well as by setting unique identifiers in survey links
  • Automatically date-stamp surveys
  • Receive notifications on submitted surveys
  • Track completion rates in real time on a case-by-case basis
  • Link responses to respondents
  • Sort and filter your respondent lists based on: time/date a survey was submitted, response options, level of completion, name, email address, etc.
  • Export your respondent lists in the following formats: Excel, SQL, CSV, SPSS, HTML with Office Components, Web archive, Acrobat PDF, XML files with report data, and TIFF files
  • Easily manage survey permission requests

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