> Resources

Our resource center is designed to help you quickly obtain information on our online survey system and answer questions on how InSite can meet your needs.

You can search our online library of FAQs or download a host of other useful information to get clear answers to questions on just about every aspect of our products and services.

Searchable FAQs

Click the link below to search our library of FAQs to get answers on InSite's many features and functions. We have organized our FAQs by category and subcategories. Questions pertaining to each section follow with clear, comprehensive answers.

Go to > Searchable FAQs

Printer-Friendly Documents

We have assembled some of our most popular documents and resource files that you can download and use for free. This useful information will help you get clear answers to questions on just about every aspect of our products and services.

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InSite Survey System Overview

Everything you need to know about the features, functions and pricing of our survey system is explained in this easy to read, well-organized document.

Checklist of Features

	If you are new to online surveys, or finding that your current survey system is limiting your abilities, then you probably have a few questions on how InSite Surveys can meet your needs.
	We strongly suggest downloading this document before you start creating your own "wish list" of features! We have created a detailed checklist to help you assess and compare features' functions across competing survey systems. This checklist is organized in a way that aligns with our library of FAQs to give you the most complete and clear understanding on how InSite Surveys can meet your needs and how it compares to other applications you may be evaluating.
	In fact, our checklist and library of FAQs are the most widely-referenced and downloaded documents used by customers to help assess and compare features and functions across competing survey systems.

Get it here >

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FAQs

Download a copy of our entire library of FAQs to use as a handy reference.

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3-Step Communication Strategy for Online Surveys

Before, during and after a survey are the three most important times a communication strategy needs to be in place.

Online surveys are as much about "education" and "communication" as they are about "collecting data", so it is important to keep this in mind, particularly if this approach is new to you. A key benefit of online surveys is that they provide respondents with a simple and efficient way to answer questions in an unobtrusive environment. And, with the right amount of communication before, during and after the survey is dispatched, you will contribute to making the entire respondent experience as positive as possible while ensuring higher participation rates. Learn more about the 3-step communication strategy for online surveys.   Download this document to learn best practices for incorporating an effective communication strategy as part of your survey.

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Standard Service Agreement

Our Standard Service Agreement sets out the terms and conditions for customers looking to use InSite to survey their customers and markets.

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Commercial Service Agreement

Download a copy of our Commercial Service Agreement that sets out the terms and conditions for customers looking to use InSite Surveys commercially, through the operation of a website or otherwise to generate income as a service bureau or agent.

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InSite Credit Application

Looking to pay your subscription over time? Download a copy of our credit application and return to our sales and marketing department using the contact information included in the form.