> 9. Pricing

9.1 Licensing & Subscriptions

Q. Do you have a basic or Standard Service Agreement?

Yes! InSite's Standard Service Agreement follows a "Named Licensee" model. A named licensee is any survey administrator who may configure an unlimited number of surveys ("Survey(s)") and maintain an unlimited number of respondents ("Respondent(s)") using the services. Under this agreement, a survey must be administered by a named licensee.

Named licensee accounts are individualized and may not be shared or used by anyone other than the one subscriber to whom the named licensee account is assigned. The identification of nNamed licensees must be unique to an individual and may not be of a generic nature.

Please follow the Licenses link on our website for more information.

Q. Do you have a Commercial Service Agreement for agencies and service bureaus?

Yes! InSite also has a Commercial Service Agreement designed for agencies and/or service bureaus who wish to use InSite Surveys for commercial use in the operation of a website or otherwise to generate income. Under the terms of our Commercial Service Agreement InSite enters into a set profit-sharing arrangement with the agency and/or service bureau using the survey system for commercial use to generate income.

Please follow the Licenses link on our website for more information.

Q. How much does InSite cost?

Please follow the Get Started links on our website to see current subscription pricing.

Q. What are the minimum number of users?

Please follow the  Get Started links on our website to see current minimum number of users per customer account.

Q. Do you have a service agreement?

Yes! Please follow the Service Agreement links on our website to see our current service agreements.

9.2 System Add-ons

Q. Do you have system add-ons or plug-ins?

Yes! InSite has number of system add-ons, plug-ins and modules to help you get the most out of your system. These range from US$699 - $1299 per module. Please follow the Pricing links on our website to see our current pricing for system add-ons and modules.

9.3 Product Extension Requests & Customizations

Q. How much do you charge for product extension requests or system customizations?

Our rates for extended services (which are optional) start at $120 per hour. A detailed quote is always provided prior to beginning work on service-based deliverables. Please follow the Pricing links on our website to see our current pricing for Product Extension Requests and Customizations.